To be able to provide you our services effectively, we collect certain information about you. In case you decide not to provide this information or remove or delete it or ask us to delete it from our system, then you will no longer be accessing our services or be able to use them.
1. Information Provided by you
By using or deciding to use our services, you provide the following information to us:
· The login details you use to sign-up to our services and managing your account
· Online forms and submissions
· Order details while processing orders or buying our services
· Participation in survey programs or contests
· Your Reviews and Ratings about our services
· Submission of any data uploaded to response to our services
· Response to our online marketing, social media campaigns etc
· Any Technical assistance on managing your account with us
· Any questions or feedback posted to the Instructors to review
Our website is free to browse without providing any personal data and look through the content provided for free browsing and we may not seek your data or identity in any form for that purpose. However if you decide to use our services beyond just free browing, you choose to provide the required information for effective use of our services. The information we collect is:
· Your Name which you choose to provide
· Your Email ID for account verification and communication
· Login credentials to your account with TheMasters.in
· Billing information, address and other details
· Payment information to buy our products, which is directly used by our authenticated 3rd party payment processing partners under strict secure protocols and which is not stored or kept stored by TheMasters on its servers
· Details of services issues interacted
· Any content generated by you, posted or shared on our system
· Any question or query or feedback shared on our system for the attention of the Instructors teaching the specific programs
· Your Demographic information
· Any other information you voluntarily choose to share on our system
2. Details shared on social media platforms and content platforms
When you choose to use our services by connecting through your accounts with social media platforms like LinkedIn, Facebook, Twitter etc, you may permit us to have access to certain information like your Name, Gender, signin details, profile picture, list of friends or connections, your browsing preference etc, which totally depends on the settings you have kept for your social media accounts and based on the policies defined by such platforms. If you choose not to share such social information of yours, you should create an independent login on our systems using an authenticated email ID with self generated password to use our services.
3. Information collected through automated means
Besides the information shared by you as above, we also collect some information through automated systems like cookies on our system or by our 3rd party service providers who manage our marketing campaigns or technical setup.
This information collected can be your browser info, IP address, OS details, device ID, affiliate and referral pages or websites, page views and browsing details of our services, date/time stamps.
We also collect your location information of your device with your permission for effective use of our services.
USAGE OF THIS INFORMATION
The information thus shared by you is used specifically for following purposes:
a. Provide effective services for which you have signed up
b. Help you complete the order processing and payment process, including billing and providing access to relevant services
c. Help you seek information as sought by you or any services queries raised by you
d. Help you use all the services signed up by you at TheMasters.in website
e. Periodic updates about your account and our services
f. Provide you information on any new programs, offers, campaigns released on our system.
g. Customized our marketing content to your preference
h. Secure our systems from unwarranted usage and hack attacks
i. Provide you all our services with utmost ease and satisfaction to you
j. Adhere to all legal and statutory compliances as laid down by the law of the land
k. Help us protect our interest and that of our stake holders in case of any legal proceedings against us or any of our stake holders including our clients and customers
l. Help us understand your preferences and requirements and accordingly improve our services, programs, promotions and events to meet your interest and preference.
Aggregate/Anonymous Data. We may aggregate and/or anonymize any information collected through the Services so that such information can no longer be linked to you or your device. We may use such information for any purpose, including without limitation for research and marketing purposes, and may also share such data with any third parties, including advertisers, promotional partners, and sponsors.
LEGAL BASES FOR USE OF YOUR INFORMATION
Where use of your information is necessary to perform our obligations under a contract with you (for example, to comply with: the terms of service of our websites which you accept by browsing the websites/registering; and/or our contract to provide our Services to you);
Where use of your information is necessary for our legitimate interests or the legitimate interests of others (for example, to provide security for our website and applications; operate our business and our Services; make and receive payments; comply with legal requirements and defend our legal rights; prevent fraud and to know the customer to whom we are providing Services);
Where we are required to process information in accordance with the law of the country or legal obligation; or
Where we have your consent, in accordance with applicable law.
COOKIES AND SIMILAR TECHNOLOGIES
To collect the information in the "Information We Collect Through Automated Means" section above, we and our service providers use Internet server logs, cookies, tracking pixels, and other similar tracking technologies. We use these technologies in order to offer you a more tailored experience in the future, by understanding and remembering your particular browsing preferences. Cookies are small text files that are placed on your computer or mobile device when you visit a site that enable us to: (i) recognize your computer; (ii) store your preferences and settings; (iii) understand the web pages of the Services you have visited; (iv) enhance your user experience by delivering and measuring the effectiveness of content and advertising tailored to your interests; (v) perform searches and analytics; and (vi) assist with security and administrative functions. Some cookies are placed in your browser cache while those associated with Flash technologies are stored with your Adobe Flash Player files.
ONLINE ANALYTICS AND ADVERTISING
We may use third-party web analytics services (such as those of Google Analytics) on our Services to collect and analyze usage information through cookies and similar tools; engage in auditing, research, or reporting; assist with fraud prevention; and provide certain features to you. To prevent Google Analytics from using your information for analytics, you may install the Google Analytics Opt-out Browser Add-on by clicking here.
If you receive email from us, we may use certain analytics tools, such as clear GIFs to capture data such as when you open our message or click on any links or banners our email contains. This data allows us to gauge the effectiveness of our communications and marketing campaigns.
2. Online Advertising
The Services may integrate third-party advertising technologies that allow for the delivery of relevant content and advertising on the Services, as well as on other websites you visit and other applications you use. The ads may be based on various factors such as the content of the page you are visiting, information you enter such as your age and gender, your searches, demographic data, user-generated content, and other information we collect from you. These ads may be based on your current activity or your activity over time and across other websites and online services and may be tailored to your interests.
Third parties may also place cookies or other tracking technologies on your computer, mobile phone, or other device to collect information about you as discussed above. These third parties (e.g., ad networks and ad servers such as Google Analytics, DoubleClick and others) may also serve tailored ads to you as you use the Internet and Internet-connected applications, and access their own cookies or other tracking technologies on your computer, mobile phone, or other device you use to access the Services to assist in this activity.
Please note that if you exercise the choices above, you will still see advertising when you use the Services, but it will not be tailored to you based on your online behavior over time.
3. Notice Concerning Do Not Track
Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. We are committed to providing you with meaningful choices about the information collected on our website for third party purposes, and that is why we provide the variety of opt-out mechanisms listed above. However, we do not currently recognize or respond to browser-initiated DNT signals. To learn more about Do Not Track, you can do so here.
HOW WE SHARE AND DISCLOSE YOUR INFORMATION
TheMasters will share your information in the following ways:
Affiliates and Subsidiaries. We may share information we collect within the The Masters family of companies to deliver products and services to you, ensure a consistent level of service, and enhance our products, services, and your customer experience.
Service Providers. We provide access to or share your information with select third parties who perform services on our behalf. They have access to perform these services but are prohibited from using your information for other purposes. They provide a variety of services to us, including billing, sales, marketing, product content and features, advertising, analytics, research, customer service, data storage, security, fraud prevention, payment processing, and legal services.
Business Transfers. As we continue to develop our business, we may buy, merge, or partner with other companies. In such transactions (including in contemplation of such transactions), user information may be among the transferred assets. If a portion or all of our assets are sold or transferred to a third-party, customer information (including your email address) would likely be one of the transferred business assets. If such transfer is subject to additional mandatory restrictions under applicable laws, we will comply with such restrictions.
Public Forums. Certain features of our Services make it possible for you to share comments publicly with other users. Any information that you submit through such features is not confidential, and we may use it for any purpose (including in testimonials or other marketing materials). Any information you post openly in these ways will be available to the public at large and potentially accessible through third-party search engines. Accordingly, please take care when using these features.
Aggregate/Anonymous Information. From time to time, we may share Aggregate/Anonymous Information about use of the Services, such as by publishing a report on usage trends. The sharing of such data is unrestricted.
RETENTION OF YOUR INFORMATION
We keep your information for no longer than necessary for the purposes for which it is processed. The length of time for which we retain information depends on the purposes for which we collected and use it and/or as required to comply with applicable laws.
DATA SUBJECT RIGHTS AND YOUR CHOICES
You have certain rights with respect to your information as further described in this section.
1. Your Legal Rights
If you would like further information in relation to your legal rights under applicable law or would like to exercise any of them, please contact us using the information in the "Contact Information" section below at any time. Your local laws may permit you to request that we:
provide access to and/or a copy of certain information we hold about you
prevent the processing of your information for direct-marketing purposes (including any direct marketing processing based on profiling)
update information which is out of date or incorrect
delete certain information which we are holding about you
restrict the way that we process and disclose certain of your information
transfer your information to a third party provider of services
revoke your consent for the processing of your information
We will consider all requests and provide our response within the time period stated by applicable law. Please note, however, that certain information may be exempt from such requests in some circumstances, which may include if we need to keep processing your information for our legitimate interests or to comply with a legal obligation. We may request you provide us with information necessary to confirm your identity before responding to your request.
2. Marketing Communications and Sharing
THIRD PARTY LINKS AND FEATURES
The Services are intended for general audiences and not for “Unsupervised” children under the age of 13. If we become aware that we have inadvertently collected "personal information" (as defined by the Children's Online Privacy Protection Laws) from children under the age of 13 without valid parental consent, we will take reasonable steps to delete it as soon as possible. We do not knowingly process data of EU residents under the age of 16 without parental consent. If we become aware that we have collected data from an EU resident under the age of 16 without parental consent, we will take reasonable steps to delete it as soon as possible. We also comply with other age restrictions and requirements in accordance with applicable local laws.
The information discussed in this Policy is processed in India by TheMasters, whose office in the United States is located at Thane, Maharashtra, India
TheMasters complies with the standard online privacy and data security norms of the country and also as defined by International Standards of ecommerce and online learning businesses.
If you are located in the European Union or other regions with laws governing data collection and use that may differ from Indian laws, please note that you are transferring information to a country and jurisdiction that does not have the same data protection laws as your jurisdiction. As described above, we also may subcontract the processing of your data to, or otherwise share your data with, other members within the TheMasters group of companies, service providers, and business partners in countries other than your country of residence, in accordance with applicable law. Such third parties may be engaged in, among other things, the provision of Services to you, the processing of transactions and/or the provision of support services. By providing us with your information, you acknowledge any such transfer, storage or use. TheMasters will take reasonable and appropriate steps necessary to ensure that any third party who is acting as a "data processor" under International terminology is processing the personal data we entrust to them in a manner that is consistent with the International Data privacy and security Principles..
If applicable, you may make a complaint to the data protection supervisory authority in the country where you reside. Alternatively you may seek a remedy through local courts if you believe your rights have been breached.
HOW WE PROTECT YOUR INFORMATION
TheMasters takes technical and organizational security measures to protect the information provided via the Services from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is ever fully secure or error free. Please keep this in mind when disclosing any information to TheMasters via the Internet.